No refunds on any orders unless wrong item is sent.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
For any questions, please contact us through email firstname.lastname@example.org and we will get back to you as soon as possible.