Shipping Policy
Address Changes
Hey love! ๐ Just a quick heads-upโweโre unable to make any address changes once your order has been placed. Our fulfillment center processes everything lightning-fast to get your goodies to you ASAP! ๐
To avoid any issues, please double-check your shipping details before completing your order. If you have any concerns, feel free to reach out to us at support@queencosmetics.store. ๐
Canceling an Order
Hey babe! ๐ Need to cancel your order? No worries! Just email us at support@queencosmetics.store with "Cancel" in the subject line, and weโll do our best to catch it in time.
Since we ship orders super fast, we canโt guarantee cancellations once theyโve been processed. But if your order has already shipped, you can still return it as long as itโs unopened and unusedโjust note that return shipping will be your responsibility.
Need help? Weโve got you! ๐โจ
Order Status Updates
Hey love! ๐ Canโt wait for your Queen Cosmetics goodies to arrive? We feel the same!
For a status update on your order, just shoot us an email at support@queencosmetics.store, and weโll check on it for you right away. Weโre just as excited for you to receive your package! โจ
Free Shipping
Bestie, weโve got you covered! ๐
๐ฆ Enjoy FREE standard shipping on all U.S. orders over $50! (Unless thereโs a special promo or sale going onโbecause we love treating you!)
๐ For orders under $50: Thereโs a flat $5.90 shipping fee within the U.S.
If you have any shipping questions, just let us know! Weโre here to help. ๐