Terms & Conditions

Effective date: July 2026

Welcome to Queen Cosmetics. These Terms & Conditions ("Terms") govern your access to and use of our website and your purchase of products from us. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.

1. Who We Are

Queen Cosmetics ("we," "us," or "our") operates this website and sells cosmetics and related beauty products. You can reach us at support@queencosmetics.store.

2. Eligibility

By using our site or placing an order, you confirm that you are at least 18 years old, or that you are using the site under the supervision of a parent or legal guardian, and that the information you provide is accurate and complete.

3. Products & Cosmetic Use

Our products are cosmetics intended for external use only, as directed on their packaging. Please review ingredient lists before use if you have known sensitivities or allergies. Discontinue use if irritation occurs. We are not responsible for adverse reactions resulting from misuse or from a failure to follow product directions. If you have concerns about a specific ingredient, consult a medical professional before use.

4. Product Descriptions, Pricing & Availability

We make every effort to display our products, shades, and prices accurately. However, colors may appear differently depending on your screen, and we do not guarantee that product descriptions or other content are error-free. All prices are listed in US dollars and are subject to change without notice. We reserve the right to correct any errors, limit quantities, or refuse or cancel any order, including after an order has been submitted. If we cancel an order you have already paid for, we will issue a full refund.

5. Orders & Acceptance

Your submission of an order is an offer to purchase. Our acceptance occurs when we send you an order confirmation or ship your products. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraudulent or unauthorized activity.

6. Payment

We accept the payment methods displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method. You are responsible for any applicable taxes.

7. Shipping & Returns

Shipping and returns are governed by our separate Shipping Policy and Return Policy, which are incorporated into these Terms by reference.

8. Intellectual Property

All content on this site, including logos, brand names, product names, images, text, and designs, is the property of Queen Cosmetics or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission.

9. User Conduct

You agree not to use the site for any unlawful purpose, to interfere with its operation, to attempt unauthorized access to our systems, or to infringe the rights of others.

10. Third-Party Links & Platforms

Our site or content may link to or integrate with third-party platforms (such as payment processors, social media, or marketplaces). We are not responsible for the content, policies, or practices of third parties.

11. Disclaimer of Warranties

To the fullest extent permitted by law, our site and products are provided "as is" and "as available" without warranties of any kind, whether express or implied, except for any warranties that cannot be excluded under applicable law.

12. Limitation of Liability

To the fullest extent permitted by law, Queen Cosmetics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the site or products. Where liability cannot be excluded, our total liability shall not exceed the amount you paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Queen Cosmetics and its officers, employees, and agents from any claims, damages, or expenses arising out of your misuse of the site or your violation of these Terms.

14. Changes to These Terms

We may update these Terms at any time. Changes are effective when posted to this page. Your continued use of the site after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms and any dispute arising out of or relating to them or to your use of the site or purchase of products shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. You agree that any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Florida, and you consent to the personal jurisdiction of such courts.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17. Contact

Questions about these Terms may be sent to support@queencosmetics.store.