Queen Cosmetics FAQ 

Welcome to the royal court! Have questions? We’ve got answers. ✨

🛍️ Orders & Shipping

Q: Where do you ship?
A: We currently ship within the U.S. and internationally to select countries. You’ll see available options at checkout!

Q: How long will it take to get my order?
A: Orders typically ship within 2-3 business days. U.S. delivery takes 3–7 business days. International shipping times vary by location.

Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email. You can track it directly from there.

Q: My package was marked as delivered but I haven’t received it!
A: Sometimes carriers mark a package as delivered a day early. If it doesn’t arrive within 48 hours, contact us at support@queencosmetics.com.

💋 Products & Ingredients

Q: Are your products cruelty-free and vegan?
A: 100% yes. Queen Cosmetics is proudly cruelty-free and all of our products are vegan.

Q: Are your products safe for sensitive skin?
A: Many of our customers with sensitive skin love our formulas, but we always recommend patch-testing and reviewing our ingredient lists on each product page.

Q: Do you offer swatches or shade comparisons?
A: We post swatches on our product pages, TikTok, and Instagram! Follow us @queencosmeticsstore and @queencosmeticsofficial for real-time demos, arm swatches, and wear tests.

🎁 PR, Influencers & Collabs

Q: I’m an influencer. Can I join your PR list?
A: We’d love to hear from you! Submit your info on our website under "let's collab" or email us at support@queencosmetics.com with your socials and media kit.

Q: Do you do brand collabs?
A: We love creative collabs! Reach out to us at support@queencosmetics.com with your idea.

👑 The Queen Experience

Q: What makes Queen Cosmetics different?
A: From our viral Diamond Shimmer Glosses to refillable shadow compacts, we create innovative, high-shine, high-drama products that break the rules. You set the tone, we bring the shimmer.

Q: How can I get featured on your socials?
A: Tag us @queencosmeticsstore and @queencosmeticsofficial and use #QueenCosmetics to be seen! We love reposting our royal community.

🌿 Ingredient Awareness

Q: Do your lip glosses contain hempseed oil?
A: Yes! Our glosses are infused with hempseed oil for hydration and a glassy finish. 🌱 While hempseed oil is non-psychoactive and 100% legal, we always recommend checking the ingredients list—especially if you have allergies, ingredient sensitivities, or specific lifestyle restrictions.

Q: Where can I find the ingredient list?
A: Every product page includes full ingredients under the “Ingredients” section. If you have any questions, feel free to reach out—we’re here to help!