Shipping Policy
Address Changes
Hey love! 💖 Just a quick heads-up—we’re unable to make any address changes once your order has been placed. Our fulfillment center processes everything lightning-fast to get your goodies to you ASAP! 🚀
To avoid any issues, please double-check your shipping details before completing your order. If you have any concerns, feel free to reach out to us at support@queencosmetics.store. 💌
Canceling an Order
Hey babe! 💕 Need to cancel your order? No worries! Just email us at support@queencosmetics.store with "Cancel" in the subject line, and we’ll do our best to catch it in time.
Since we ship orders super fast, we can’t guarantee cancellations once they’ve been processed. But if your order has already shipped, you can still return it as long as it’s unopened and unused—just note that return shipping will be your responsibility.
Need help? We’ve got you! 💖✨
Order Status Updates
Hey love! 💎 Can’t wait for your Queen Cosmetics goodies to arrive? We feel the same!
For a status update on your order, just shoot us an email at support@queencosmetics.store, and we’ll check on it for you right away. We’re just as excited for you to receive your package! ✨
Free Shipping
Bestie, we’ve got you covered! 💖
📦 Enjoy FREE standard shipping on all U.S. orders over $50! (Unless there’s a special promo or sale going on—because we love treating you!)
💌 For orders under $50: There’s a flat $5.90 shipping fee within the U.S.
If you have any shipping questions, just let us know! We’re here to help. 💕